Legal

Terms of Service

Last updated: [Date] · Operated by [Legal Entity Name]

These Terms govern your access to and use of SmartScan AI — our AI-native document intelligence service, currently available through the WhatsApp assistant and, in future, mobile and web apps. By using the service or joining the waitlist, you agree to these Terms.

1. The service

SmartScan AI reads, understands, organizes, and connects documents you provide, extracts information from them, and surfaces obligations and deadlines. The service is offered on an evolving basis and is currently in early access; features may change, and some are not yet available.

2. Eligibility & account

You must be at least [16/18] and able to form a binding agreement. You are responsible for activity under your account or linked WhatsApp number and for keeping access credentials secure.

3. Your content

You retain all rights to the documents and content you provide. You grant SmartScan AI a limited license to host, process, and analyze that content solely to provide the service to you — to understand, connect, store, and surface your documents. We do not use your document content to train third-party AI models, and we do not sell it.

4. AI output — important

SmartScan AI assists; it does not replace your judgment. The information it extracts (dates, amounts, terms, deadlines) and the reminders it generates are produced by automated systems and may contain errors or omissions. SmartScan AI does not provide legal, financial, tax, immigration, or medical advice. You remain responsible for verifying critical information and meeting your own obligations and deadlines. Do not rely solely on the service for time-sensitive or legally consequential decisions.

5. Acceptable use

6. Third-party services

The WhatsApp assistant operates over Meta's WhatsApp Business Platform; your use of WhatsApp is also subject to Meta's and WhatsApp's terms and policies. We are not responsible for third-party platforms.

7. Early access & availability

During early access the service is provided "as available". We may add, change, suspend, or remove features, and we do not guarantee uninterrupted availability.

8. Intellectual property

The SmartScan AI name, software, design, and content (excluding your documents) are owned by [Legal Entity Name] and protected by applicable laws. These Terms grant you no rights to our intellectual property beyond using the service.

9. Disclaimers & limitation of liability

To the maximum extent permitted by law, the service is provided "as is" without warranties of any kind, and SmartScan AI is not liable for indirect, incidental, or consequential damages, or for losses arising from reliance on automated output, missed deadlines, or third-party platforms. Nothing here limits liability that cannot be excluded by law.

10. Termination

You may stop using the service and delete your data at any time. We may suspend or terminate access for breach of these Terms or to protect the service and its users.

11. Governing law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict-of-laws rules. Disputes will be subject to the courts of [Jurisdiction], unless local mandatory law provides otherwise.

12. Changes

We may update these Terms as the service evolves; material changes will be communicated, and continued use after changes means acceptance.

13. Contact

[email protected] · [Legal Entity Name], [Registered Address].