Questions about the product, your data, partnerships, press, or early access — we'd genuinely like to hear from you.
| Topic | Typical response | |
|---|---|---|
| General & early access | [email protected] | 1–2 business days |
| Customer support | [email protected] | 1 business day |
| Privacy & data requests | [email protected] | Within statutory timelines |
| Partnerships & press | [email protected] | 2–3 business days |
During early access, support is handled directly by our team by email and through the WhatsApp assistant. We aim to respond within one business day, and we prioritize anything related to the security or privacy of your documents.